Create plain-text and HTML email templates
Design, upload, save, and reuse personalized messages.
Find a template
Open Content → Email Template. Search by name, filter HTML/plain text, and use the Built-in Template checkbox to include bundled starters. Photo/image HTML appears first, then other HTML, then plain text. Read the built-in library guide before editing sample text.

Create, import, and save
- Choose New template, enter a name and optional subject, and choose HTML or plain text.
- For HTML, import an HTML file or start in Layout editor or Visual & HTML.
- Click a supported Variable to insert it at the current cursor. Standard contact fields and user-defined Variables are available.
- Save the template. Use Export HTML when a standalone HTML file is needed, choosing its filename and destination.
Work in Layout editor
Add Text, Button, Image, Custom HTML, or Layout Grid blocks. Select editable areas using their dotted outlines; built-in HTML supports element selection too. Right-click an element for its available editing actions. Drag supported blocks/elements to valid drop targets; the editor preserves email-safe layout rather than arbitrary website positioning.
Properties show current text/background colors with color pickers and numeric font-size, padding, width, and height controls. Configure border, margin, and alignment where available. Layout blocks can use a background image. The HTML property editor has line numbers, formatted multi-line code, and an enlarge control that opens a larger editor.
Edit and review content
Visual & HTML lets you edit formatted content or source. Switching editors preserves supported layout blocks; imported or complex markup can remain Custom HTML. Use undo/redo carefully and test in actual email clients. Toolbar and selected-text right-click controls include headings, colors/highlighting, links, bold/italic/underline/strikethrough, code/equation, lists, and clear formatting.
Use Write with AI for plain text or Design with AI for HTML only after enabling AI Provider. Templates can be selected in individual compose and campaign creation; saving a template does not start a send.
Edit directly on the canvas
Double-click editable text to work in place. The right-click menu lists available Copy, Paste, Duplicate, and Delete actions and their shortcuts. Drag supported elements to valid targets. When editing a built-in, use Save as new template; this leaves the original available.