1. Refund Policy
1.1 Once the buyer has requested activation of the software license, no refund will be made under any circumstances.
1.2 If the license has not been activated, a full refund will be issued upon request.
1.3 Contact our support team to request a refund. A free trial is not a paid purchase and does not require a refund.
2. Device Restriction
2.1 Each software license is valid for activation on a single device only.
2.2 Once the license key is used to activate the software, it will bind to the specific device and cannot be transferred to another device, including after a device reset.
3. Resale Policy
3.1 We do not grant resale rights to third parties.
3.2 Our software is only sold on our official platforms, including our website, Shopee, and Lazada.
4. Data Privacy
4.1 All data processed by the software is stored locally on your device and is not shared with us or any third parties.
4.2 We respect your privacy and ensure that no data is transmitted externally by the software.
5. Data and Software Liability
5.1 We are not responsible for any loss, theft, or damage to data stored on your device while using the software.
5.2 We are not liable for any damage to your device or the software caused by external factors, user error, or misuse.
6. Usage Limitations
6.1 The software is provided "as is" and "as available," without any warranties or guarantees of uninterrupted or error-free performance.
6.2 By using this software, you agree to take full responsibility for its use and any outcomes resulting from it.
7. Prohibited Activities
7.1 You may not reverse-engineer, decompile, disassemble, or attempt to extract the source code of the software.
7.2 You are prohibited from redistributing or reselling the software or license in any form.
8. Limitation of Liability
8.1 To the maximum extent permitted by applicable law, we shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use the software.
8.2 Our total liability in any matter arising out of or related to this agreement is limited to the amount you paid for the software.
9. Modifications to Terms
9.1 We reserve the right to update or modify these terms and conditions at any time without prior notice.
9.2 It is your responsibility to review the terms and conditions periodically to stay informed of any changes.
10. Governing Law
10.1 These terms and conditions are governed by and construed in accordance with the laws of Copyright Act 1987 and the Cyber Security Act 2024 Malaysia.
10.2 Any disputes arising under these terms shall be resolved exclusively in the courts of Federal Court - Malaysia.
11. Free Trial
11.1 AeroMailer offers a free 3-day trial. No credit card or payment is required, and the trial does not automatically convert to a paid plan or create an automatic charge.
11.2 Request the trial at the Get Trial page using your name and Gmail address, then verify the email code. Eligible first-time requests receive a trial license immediately.
11.3 Each Gmail address may request one trial for AeroMailer. A further request from the same internet connection requires admin approval. Existing verification and anti-abuse checks apply.
11.4 To continue after the trial expires, purchase a license separately. Contact support if you need help requesting or activating the trial.
12. Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at [email protected].
