Auto Forward incoming mail or send custom notifications
Match senders or keywords and deliver to multiple reviewed destinations.
Create an Auto Forward rule
- Connect IMAP or POP3 and an active SMTP connection for the receiving account.
- Open Settings → Auto Forward and create a named rule.
- Choose all receive accounts or one account, exact sender addresses and/or subject/body keywords, and sender OR keyword or sender AND keyword matching.
- Choose Forward incoming email or Send custom message.
- Add one or more destination addresses, review the rule, enable it and the master switch, and wait for saved confirmation.
Up to 20 rules are supported. A rule needs a meaningful sender/keyword condition; an empty filter is not an unrestricted forward-all rule. Keywords can be multilingual and are checked case-insensitively in decoded subject/body content.
Forwarding versus custom content
Forward mode sends readable original text plus the original .eml, keeping HTML, inline images, and attachments inside that file. Original source must be cached and no larger than 20 MB; missing source fails rather than silently losing files.
Custom mode sends your fixed subject/body as literal plain text, without the original content or attachments. It does not expand contact Variables or Spintax. Destinations accept commas, semicolons, or new lines, up to 50 valid unique addresses. Each destination gets its own message; addresses are not exposed as one shared To/Cc list.
When rules run
Auto Forward is independent of agent assignments and starts off. It handles future eligible mail after rule activation/edit and app startup; it does not replay cached mail or mail received while the app was fully closed. The native background monitor runs it without opening Settings. Use Auto Forward's recent outcomes and Sent Mail to inspect results.
Automated mail, blocked/own senders, excluded folders, original-sender/self destinations, and other loop guards can skip forwarding. SMTP quota/usage still applies. Failed or uncertain attempts are not automatically replayed after restart, including partial success across recipients; inspect each result before resending manually.
Use the same delivery modes in a workflow
Visual Builder → Send to email supports both modes and multiple destinations as a terminal node. Visual agents retain their assignment, off-hours, and startup-backlog controls. Test with a safe sample first and review History; a dry test sends nothing.
